CHEMED´s case management program uses an innovative approach to advance the quality of care provided to our patients. The Case Management team consists of primary care providers, nurses, referral coordinators, care coordinators, and a designated case manager from the LRRC. Working collaboratively, this team aims to personalize and coordinate care as well as improve health outcomes.

The program focuses on the following areas:

Care Coordination
  • REFERRAL ASSISTANCE AND FOLLOW-UP
  • HOSPITALIZATION FOLLOW-UP
  • CONTINUITY OF CARE
Patients with Chronic Conditions
  • PERSONAL CASE MANAGEMENT NURSE
  • SCHEDULED FOLLOW-UP PHONE CALLS
  • DISEASE BASED EDUCATION AND MANAGEMENT
  • INDIVIDUALIZED HEALTH CARE PLAN
  • IN-DEPTH CARE COORDINATION BASED ON PATIENT'S NEEDS